Privacy Policy

Last Updated: October 15, 2026

1. Our Commitment to Privacy

Debonr respects the importance of protecting personal information and providing a transparent online shopping experience.

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit https://debonr.com, purchase our products, communicate with our support team, or otherwise interact with our services.

Debonr is owned and operated by Shanghai Cool Kid Technology Co., Ltd.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Contact Information

Your name, email address, telephone number, billing address, and delivery address.

Order and Transaction Information

Products purchased, order numbers, payment status, transaction amounts, returns, refunds, and related order records.

Payment-Related Information

Payment processing services may collect and process payment details required to complete a transaction. We generally receive payment confirmation and limited transaction information rather than full payment card credentials.

Technical and Usage Information

Device type, browser information, IP address, website interactions, referral information, and cookie-related data.

Customer Support Communications

Messages, order inquiries, photographs, and other information you voluntarily provide while requesting assistance.

3. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill customer orders.

  • Coordinate delivery and provide shipment updates.

  • Handle returns, refunds, and customer service requests.

  • Verify transactions and identify potentially fraudulent activity.

  • Maintain and improve website functionality.

  • Provide product information and promotional communications where permitted.

  • Meet applicable legal, accounting, recordkeeping, and regulatory obligations.

We seek to use personal information for legitimate business purposes consistent with the circumstances in which it was collected.

4. Cookies and Similar Technologies

Our website may use cookies and related technologies to support shopping cart functionality, remember preferences, measure website performance, and understand customer interactions.

Certain third-party services may use cookies or similar technologies in connection with analytics or advertising, depending on the tools enabled on our website.

You may manage certain cookie preferences through available website controls or browser settings.

Disabling essential functionality may affect aspects of the shopping experience.

5. Sharing of Personal Information

We may share necessary personal information with service providers involved in operating our business, including:

  • Shopify and online commerce technology providers.

  • Payment processing and fraud prevention providers.

  • Shipping, delivery, and fulfillment partners.

  • Customer support and communication service providers.

  • Website analytics and advertising partners, where enabled and legally permitted.

  • Professional advisers or authorities when required by law.

Service providers may process information only for purposes relevant to the services they provide, subject to their respective arrangements and applicable legal obligations.

We do not disclose customer information to unrelated parties simply to make order information publicly available.

6. International Data Processing

Debonr serves customers through an online storefront operated by a company registered in China.

Personal information may be transferred to or processed in countries outside your place of residence, including locations where our e-commerce platform, fulfillment partners, or other service providers operate.

Privacy and data protection laws may differ between countries.

Where required, appropriate measures will be used to address applicable international data transfer obligations.

7. Data Security

We use reasonable administrative and technical measures, together with applicable platform and service provider safeguards, to help protect personal information.

However, no system or internet transmission can be guaranteed to be completely secure.

Customers should protect their account credentials and contact us if they suspect unauthorized activity involving their orders or communications.

8. Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide customer support, maintain required business records, resolve disputes, and satisfy applicable legal obligations.

Retention periods may vary according to the type of information and the purposes for which it is processed.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

9. Your Privacy Choices and Rights

Depending on your state or country of residence and applicable law, you may have rights to:

  • Request access to personal information held about you.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Obtain information about certain data processing activities.

  • Opt out of certain forms of targeted advertising, sale, or sharing of personal information, where legally applicable.

  • Withdraw consent for certain optional communications or processing activities.

Some requests may be subject to identity verification or lawful exceptions.

To submit a privacy request, contact us using the information below.

10. U.S. State Privacy Information

Residents of certain U.S. states, including California, may have additional privacy rights under applicable state laws.

Where those laws apply to our activities, we will honor eligible requests and provide required choices concerning personal information processing.

If our website engages in data activities that legally require an opt-out mechanism, we will provide the applicable controls and disclosures.

We will not unlawfully discriminate against consumers for exercising applicable privacy rights.

11. Marketing Communications

Where permitted, we may send communications relating to our products, promotions, or customer services.

Customers may unsubscribe from optional marketing emails using available unsubscribe instructions or by contacting customer support.

Transactional messages relating to orders, payments, or delivery may still be sent when necessary.

12. Children's Privacy

Our website is intended for general consumers purchasing home furniture and is not directed toward children under the age of 13.

We do not intentionally seek to collect personal information directly from children under 13.

If you believe a child has provided personal information improperly, please contact us so that we can evaluate an appropriate response.

13. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the independent privacy practices of those third parties. We encourage customers to review the relevant policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in business operations, technology, service providers, or legal requirements.

The updated version will be posted on this page with its revision date.

15. Privacy Contact Information

For questions, data requests, or privacy concerns:

Brand: Debonr

Website: https://debonr.com

Legal Company Name: Shanghai Cool Kid Technology Co., Ltd.

Registered Business Address: Room 229, Building 4, 110-120 Guangling 4th Road, Hongkou District, Shanghai, China

Email: service@debonr.com

Phone: +86 16440963639

Service Hours: 9:00 AM–6:00 PM